Turn every inquiry into a booked job – automatically

5clicks.ai connects to your Yelp and Thumbtack business accounts and replies to new customer messages for you, day or night. It's made for home-service businesses – HVAC, plumbing, electrical, cleaning and similar trades – that get leads through Yelp's Request a Quote or Thumbtack messaging but can't always answer right away. Once it's connected, the AI asks the questions your trade needs, using the service list you set – it never makes up answers. When a customer is ready to talk, you get their contact details by text and a call alert, so you don't have to read through the whole chat. The AI only answers messages that already reached your Yelp or Thumbtack account – it doesn't create or buy leads for you. Connecting both accounts takes about five clicks, with no developer or dispatcher needed.

Thumbtack lets approved partners like 5clicks.ai reply to leads through its official Partner API. You connect your own account – we never ask for your password and never read your messages ourselves. Replies go out from your business account, and the first message always tells the customer it was written by AI.

No, and no honest tool can promise that. Yelp and Thumbtack rank businesses using their own signals – reviews, response history, location and category match – that an outside tool like 5clicks.ai can't see or control. What 5clicks.ai does do is answer every message the moment it arrives instead of hours later, and both platforms are known to reward fast responses in their own metrics over time. That's just a side effect of answering fast, not something the product controls directly. If a competitor promises a specific ranking boost, be skeptical – neither platform publishes a formula an outside app can game, and 5clicks.ai doesn't claim to have found one.

Within minutes, if you can. Contractors who reply to a new Yelp or Thumbtack lead within minutes close far more jobs than ones who wait hours – published research on lead response times shows this. A well-known Harvard Business Review study found that contacting a web lead within five minutes made it much more likely to turn into a sale than waiting even half an hour, and an earlier MIT study found a similar drop-off. We worked out what that gap can be worth for a typical home-service business. In real life, evenings, weekends and job sites are exactly when you can't check messages every few minutes – that's the gap an AI auto-responder closes, because it answers the moment a message arrives instead of whenever you next get a free hand.

5clicks.ai handles the whole conversation and gets the customer to leave their contact details. It keeps things short: a quick question about the service, then the customer's ZIP code and phone number – the rest gets sorted out on a call or a free on-site visit. You set your own list of services once, and the AI only talks about what's on that list – it never quotes work you don't do or a price you haven't set. See the trades we work with, or look at a full example for HVAC.

It doesn't guess – it hands the conversation to you. The AI is trained to spot when a question needs a real person, usually because it's outside your set services, involves a price you haven't set, or needs a judgment call – like whether an unusual job is worth taking. When that happens, you get a text or email alert right away with the full conversation, so you can pick up where the AI left off without the customer repeating themselves. The AI never makes up an answer to fill a gap; it only follows the services, hours and prices you've set. You stay the final word on anything it hasn't been told how to handle.

Five steps, done from your own dashboard – no developer needed. You connect your Yelp and Thumbtack accounts, choose how to be alerted to a new lead (text, email or a call), list the services you do and don't offer so the AI knows what to quote and what to hand off, decide how much the AI should handle before looping you in, and review everything once before turning it on. See all five steps and what each one does. There's no code to write and no separate dispatcher account – the same person who reads your Yelp and Thumbtack messages today can set this up. Most of the time goes to deciding your services list and alert preferences, not clicking through screens.

Three plans, all billed per connected Yelp or Thumbtack page. Starter is $99 a month for up to 50 leads on one platform. Pro is $297 a month for up to 500 leads on both Yelp and Thumbtack. Enterprise is $499 a month for unlimited leads, with custom AI scripts for your niche and a dedicated manager. See what's included in each plan. Every plan has a 7-day free trial, no contract, and you can cancel anytime from your dashboard for free. There's no setup fee and no extra charge per lead – you just pick the plan based on how many leads you expect and how many platforms you're connecting.

Yes. There's no long-term contract – cancel anytime from your dashboard, no call or request needed. There's no fee for cancelling, during the 7-day free trial or after. You're only billed for the period you're currently on, and cancelling just stops the next charge. This works the same way on all three plans – Starter, Pro and Enterprise. Once you cancel, your Yelp and Thumbtack accounts simply disconnect from 5clicks.ai – nothing changes on the platforms, and you go back to answering messages yourself. Not sure it's a fit yet? That's what the free trial and fit checklist above are for.